Sr. Empowerment Advocate/Community Health Worker (SEA/CHW)

Click here to apply.

The Urban League of Greater Atlanta is a dedicated person to person organization that is focused on the economic advancement of African Americans and underserved communities. We stand out as more than just a service provider. We are a unique community of change-makers, deeply committed to respecting, empowering, uplifting, and transforming lives. We believe in the potential and talents of every individual and it drives us to offer dynamic programs and services that advance individuals, families and small businesses economically. Our mission is to meet people where they are, equip them with what they need and elevate them to their highest potential and financial security by coaching the people we serve to a better life.

Our programs operate under the umbrella of the Financial Empowerment and Emergency Relief Center (FEERC) that represents an integrated economic mobility framework that operates through five FEERC Pillars including 1) Human Services, Health & Wellness, 2) Careers, Talent Development & Workforce Solutions; 3) Entrepreneurship & Economic Development; 4) Housing, Financial Empowerment & Wealth Building; and 5) Legislative Policy, Social Justice & Civic Engagement.

Program Summary – A Focus on Social Determinants of Health

The Need

Data shows that many low-moderate-income residents in the 30354-zip code, which includes Atlanta, College Park, Hapeville, and Mountain View, are grappling with significant levels of health disparities combined with housing insecurity and financial instability.

The Response

The Urban League of Greater Atlanta is part of a powerful alliance with the lead collaborative partner Grady Health System and community partners ARCHI, Star C, Atlanta Community Food Bank, and other community partners. Together, we have designed and will operate a pilot program focused on the Social Determinants of Health (SDOH). The pilot will focus on the residents of Metro Atlanta’s 30354 zip code. The collaborative’s strategic objective is to develop, implement, and effectively operate a community-focused model that addresses the social determinants of health identified as having the most positive effect on the individuals and families in the pilot. We have pledged to execute the pilot as an integrated eco-system that engages frequently and collaboratively to positively and measurably advance the lives of the Star C residents we support.

The ULGA program team will include a Program Manager, the Senior Empowerment Advocate/Community Health Worker (EACHW) and Empowerment Specialist/Community Health Worker positions. This team will also receive support and resources from ULGA’s internal professional staff and other collaborative partners to deliver on our service model. The Empowerment Specialist/Community Health Worker (ESCHW) will be an essential team member jointly accountable for implementing the Social Determinants Model in the designated community,

The Senior Empowerment Advocate/Community Health Worker is a supervisory role responsible for effectively implementing the day-to-day client service model for the Social Determinants of Health Pilot. The Empowerment Specialist/Community Health Worker role reports to the SEA/CHW. This role reports to the Community Human Services Manager.

Key Job Roles and ResponsibilitiesProgram Design, Planning, Implementation and Performance

  • Develop a comprehensive program plan that aligns with the program design and ULGA’s Core Monitoring Framework.
  • Develop goals and key performance indicators to manage and monitor overall program performance and the performance of the ESCHW role.
  • Coordinate and ensure completion of Community Health Worker training and certification for self and the ESCHW within 15 weeks of hire date.

Relationship Management and Communications

  • Supervise, set SMART goals, support, monitor and coach the Empowerment Specialist/Community Health Worker in executing the pilot client service model and day to day operations.
  • Develop an effective communications strategy/plan. Communicate effectively with partners, clients and team members.
  • Develop and implement a collaborative ecosystem partnership model and playbook, including a logic model, governance, processes, and procedures.
  • Serve as a primary liaison between the ULGA staff, Grady care team, ARCHI, Star C team, ULGA program teams, Atlanta Food Bank team, and other providers to ensure that community members/clients have comprehensive, coordinated care and ongoing support. Interventions with clients should be continuous from initial identification through closure.
  • Lead community outreach and program recruitment activities and forge community-based relationships.
  • Develop workshop materials or tailor existing materials to meet the program’s needs and the populations being served. Workshops should be relevant to the community and may include topics such as SNAP, Medicaid, TANF, Social Security, and other appropriate life and essential skills. Work closely with DHS.
  • Create a network of referral organizations to help the client obtain income support (e.g., a local Goodwill voucher program, free dental work programs, etc.).

Direct Role with Participants

  • Lead all aspects of the program for clients who live at Star C properties.
  • Engage directly with clients to deliver client service model.
  • Manage, implement, operate, and manage referrals to the FEERC Client Flow Model.
  • Provide external referrals for resources and services (housing, legal, healthcare, wellness, food insecurities, childcare transportation, etc.).
  • Prepare reports and documents as needed or requested. Ensure timely documentation of program outcomes.

Required Qualifications and Education

  • Minimum of a bachelor’s degree and 5- 8 years of experience in the human or social services sector as an effective leader with human service or social service programs, responsible for program planning, implementation, communications, problem-solving, performance outcomes, and team leadership.
  • Minimum of a bachelor’s degree in social work, Human Services, Family Counseling, or a related field.
  • Experienced in performing and communicating social benefits assessments. Ability to train others.
  • Experienced working with special populations; the ability to provide services in a culturally sensitive manner.
  • Understanding of the community in designated 30354 service area through residency, shared experiences or strong desire to help people in vulnerable communities.

Licenses/Certifications: Valid driver’s license and proof of insurance. Community Health Worker Training/Certification

Technical Program, Data Management, and Reporting Skills must be successfully completed within 15 weeks of hire date.

Technical Program, CRM Data Management, and Reporting Skills

  • Strong data /CRM systems management and report-writing skills
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Strong presentation and facilitation skills with the ability to create and develop brand-aligned, professional presentations.
  • Job Type: Full-time; Pay: $60,000.00 – $65,000.00 annually

The Urban League of Greater Atlanta is an equal-opportunity employer.

Job Type: Full-time

Pay: $60,000.00 – $65,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Medical specialties:

  • Public Health

Schedule:

  • Monday to Friday
  • Weekends as needed

Work Location: In person
Click here to apply.

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