Customer Service Training and Certification

Specialized Training and Certification
  • Retail Customer Service from the National Retail Federation (NRF)
  • Job Placement Assistance through our Step Up to Work Program

In less than three weeks, participants will receive:

  • Customer service and selling training conducted by retail professional.
  • The opportunity to take the National Retail Federation Professional Customer Service Certification assessment, a certification recognized by all retailers.
  • Free sessions and free parking.
  • The opportunity to interview for potential retail employment, upon completion of the total program.


  • High school diploma or equivalent; associate and bachelor’s degree holders are encouraged to apply.

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Greater Atlanta

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